Last updated: June 9, 2026. This policy describes how Smaraniya handles information when you use our website or contact us.
1. Who we are
Smaraniya operates this website and the contact/enquiry channels linked from it. For privacy questions, email us at smaraniyaa@gmail.com.
2. What we collect
We may collect: name, email address, phone number, message content, enquiry type, and (if you place an order) delivery and billing details you provide. We also receive standard technical data from your browser (such as IP address and basic logs) needed to run and secure the site.
3. How we use information
We use your information to respond to enquiries, process orders, communicate about a purchase, improve our services, and comply with legal obligations. We do not sell your personal data.
4. Legal basis (where applicable)
Depending on context, we rely on: your consent (e.g. newsletter signup), performance of a contract or steps before a contract, or our legitimate interests in operating a small business (such as replying to enquiries and preventing fraud), balanced against your rights.
5. Sharing
We may share data with service providers who help us host the site, send email, or process payments—only what they need to perform their role, and under appropriate safeguards. We may disclose information if required by law or to protect rights and safety.
6. Retention
We keep enquiry and order records for as long as needed to fulfil the purpose, resolve disputes, and meet legal or accounting requirements, then delete or anonymise them where appropriate.
7. Security
We take reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; please use strong passwords where relevant and contact us if you suspect misuse.
8. Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with a supervisory authority where applicable.
9. Cookies
We may use cookies or similar technologies essential for site function (for example session or security). If we add analytics or marketing cookies, we will update this policy and any consent banners accordingly.
10. Changes
We may update this policy from time to time. The “Last updated” date reflects the current version.